![]() ![]() No more time spent waiting for your IT person to fix an issue. All of your data is backed up to the cloud (through mirrored backups). You access all of your network files, billing system, docket system through the cloud. When COVID hit and we transitioned to work from home, there was no change to our office. and you'll likely discover that you too should make the switch. Consider backups, security, docketing and billing system, IT fees, etc. Review collected by and hosted on G2.com.Ĭompare your IT costs for running your own system versus switching to AbacusLaw Private Cloud. Now that we have been using it for several years we like it as a better solution than ProLaw. While you pay to have the data in the cloud through a monthly service, when we added up the time we spent on IT and paying for the ProLaw updates, Abacus Private Cloud was a cheaper solution. I can not say the same when we had a standalone Exchange server running ProLaw - so many issues arose and problems. I think over the past 4 years or so of use we have had a total of 60 minutes of downtown (maybe). If there is ever an issue you encounter (such as you can't figure out how to unbill a matter to make a client adjustment) you can contact customer service and support and have your problem fixed expeditiously. No more issues worrying about viruses affecting your systems. No more worrying if your backup software is correctly working. We don't actually use all of the current features as we use Quickbooks have our accounting software (accountant is more familiar with that and it keeps in place an already existing system). Review collected by and hosted on G2.com.Ībacus Private Cloud integrates with Outlook and has all of the features that we used before with our other system (ProLaw). Our staff is the legal enforcement agency for the State of Montana, and we rely on this tool to be effective in prosecuting severe cases. Given the features that we use so much, it is impossible to imagine a more affordable package for our staff. The other attractive feature of Abacus is the price/performance ratio. These features give us insight into how to improve attorneys and work on crucial staff retention. Abacus allows us to keep time and billing information to track the performance of attorneys as they work through a case. We solve most issues with the application with in-house IT staff with the Abacus Knowledgebase. The support from the Abacus team has aided us through any challenges we cannot resolve on our own. In terms of administration, the updates are relatively easy to administer. Abacus has helped us keep cases on track and resolve new assignments quickly. ![]() We have had tremendous staff turnover in the last three years. Assignment of matters and staff management is easy with Abacus Law. ![]() The Matters system allows us to keep accurate information about each case. ![]()
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